GHANTEWALA.IN is a property of GHANTEWALA FOODS PRIVATE LIMITED (GFPL). GHANTEWALA.IN recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on WWW. GHANTEWALA.IN and other offline sources. This online Privacy Policy discloses GFPL’s information practices for this Website and subscriber/ membership based services (“Services”) including the type of information being collected, method of such information collection, use of such information, and sharing of such information with third parties. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy as well as the website’s terms of use. By accessing or using this Website you expressly consent to our use and disclosure of your personal information in any manner described in this Privacy Policy.
“Personal Information” refers to any information that identifies or can be used to identify, contact, or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number, and credit card information.
Information we collect
Contact information. We might collect your name, email, mobile number, phone number, postal code , demographic profile ( like your age, gender, occupation , education, street, city, state, pin code, country and IP address.
Payment and billing information. We might collect your billing name, billing address and payment method when you buy a course module or products or services . We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner RAZORPAY.
Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to WWW. GHANTEWALA.IN.
Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.
Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you. We collect information directly from you when you register for an event or buy tickets. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes through the site and other channels.
We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. GHANTEWALA FOODS PRIVATE LIMITED will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you Or, for example, if you buy from us we’ll enroll you in our newsletter.
We use information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase.
We use information as otherwise permitted by law.
Sharing of information
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud, unlawful and illegal activities , potential threat to the safety or security of any person, violation of the Site’s terms and conditions or to defend against legal claims.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
GHANTEWALA FOODS PRIVATE LIMITED will not use your financial information for any purpose other than to complete a transaction with you GHANTEWALA FOODS PRIVATE LIMITED does not rent, sell, or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services, you’ve requested and such information is necessary to provide these products or services the information may be shared with GHANTEWALA FOODS PRIVATE LIMITED business associates and partners.
DATA SECURITY
We maintain strict physical, electronic, and administrative safeguards to protect Your User Information including your personal information from unauthorized or inappropriate access. We follow generally accepted standards to collect, store and protect personal data, including the use of encryption. We retain personal data for as long as it is needed to provide the services you have requested, and thereafter for legal and service purposes. These may include retention periods mandated by legal, contractual, or similar obligations; for resolving, preserving, enforcing or defending our legal and contractual rights; needed to maintain adequate and accurate business and financial records or how you access, update, or delete your data etc.
This website will take all reasonable efforts to ensure the confidentiality of personal data, uploaded information etc. and will take reasonable efforts to ensure that the information received from you is not misused. This website also reveals personal data/information uploaded by you in connection with any lawful process. While this website will take the above reasonable measures to guard against misuse of personal data/information submitted to it by you, this website cannot guarantee that someone will not overcome our security measures, including, without limitation, the security measures implemented on this Web site. Therefore, your posting of personal data/ information on this Web site constitutes your acceptance of this risk, and by posting of personal data/information, you waive any right to seek legal relief from this website due to any misuse of your information
Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email unsubscribe.ghantewala@gmail.com . It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
Third party sites
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.
Grievance
If you have any questions about this Policy or other privacy concerns, you can also email us at info@ghantewala.in
Updates to this policy
This Privacy Policy was last updated on 10/10/2022. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India, and if any of the parties wish to seek legal recourse , they may do so by using the courts of law in Delhi.