Refund/ Return Policy

 REFUNDS/Returns Policy

LAST REVISION: [10/10/2022]

PLEASE READ THIS REFUND/RETURN POLICY CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This website ladivinite.com is owned and operated by GHANTEWALA FOODS PRIVATE LIMITED.  Our Site is established to enable you to chose and purchase products/services from our Site that we offer for sale online under the brand name GHANTEWALA CONFECTIONERS.

We do hope that you will be pleased with your purchase. However, if upon collection or delivery of the Products you find that they are not those ordered by you (for example, wording is incorrect), or the order is incomplete, please notify us immediately by telephone on 8527279535.

If a Product is not as on the Order Confirmation, we will credit or refund your purchase. Please clearly state your dispatch details in all communications to us.

We will only make a refund to the original credit card or debit card account used by you to make the online purchase. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.

Since taste is a very personal matter and subjective, we cannot accept the return of any Products merely because you do not like the taste.

We have made every effort to display as accurately as possible the colours of our products that appear on our Site and also to ensure that the colours on screen are as close as possible to the colours of the actual product. However, the colour of the actual product you see on your screen will depend on your monitor, your screen settings and resolution. Accordingly, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery, and we cannot accept the return of any product because it does not match the colour you were expecting from viewing your screen display.

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